According to regulations, what must be documented when a quality assurance review is performed?

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Documenting all pertinent data relating to the error during a quality assurance review is crucial because it ensures that there is a clear and comprehensive record of what transpired. This documentation can help identify the root cause of the error, assess the severity, and facilitate improved processes moving forward. By capturing all relevant information, including the specifics of the incident, any systems involved, and the contextual factors surrounding the error, the pharmacy or healthcare institution can implement necessary changes to prevent future occurrences.

This thorough documentation plays a significant role in quality assurance, helping to focus on improvement rather than punishment and fostering a culture of safety. Other options, while they may hold some relevance to staff training or financial assessments, do not encapsulate the primary goal of quality assurance, which is to learn from errors through a detailed understanding of the incident itself. Therefore, ensuring meticulous documentation of all pertinent data is vital for effective quality management processes.

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